Reports

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Demand Management

Managing Demand: Building Future Public Services

Report

01 Feb 2014

Rising demand, changing demographics and stretched finances mean that local authorities face a stark choice: change their ways or face the possibility of increasing irrelevance.
Beyond nudge to demand management

Report

01 Jul 2013

Many local authorities could be forgiven for believing that they now find themselves in the business of managed decline. Is demand management the answer?